Case Study

How a creative & brand marketing agency built a scalable outbound pipeline from scratch

industry

Marketing & Advertising

duration

12 Months

new customers

9

Impact

51

Qualified Meetings

Pipeline

$2.1M

Pipeline Created

EFFICIENCY

64%

Meeting-to-Opp Rate

Outcome

33

Opportunities Created
Overview

Brilliant work. Wrong audience.

A B2B creative and brand marketing agency offering end-to-end brand strategy, campaign execution, and creative production needed to break into mid-market and enterprise clients — inhouse marketing teams, CMOs, and brand leads across FMCG, retail, and tech — without a dedicated outbound function. FunnL was brought in to architect the motion from scratch.

The Challenges

Intangible, Portfolio-Led Sales

Creative services are hard to sell cold — buyers want proof before engaging, so outreach needs strong credibility hooks.

Relationship-Driven Buying

Brand decisions are personal. Decision-makers trust referrals, not cold emails from unfamiliar agencies.

Multi-Stakeholder Approvals

No single person owns the budget — CMOs, brand managers, and procurement all weigh in before a shortlist.

Long Consideration Cycles

Agency selection takes 3–6 months. Pipeline had to be built well before prospects were ready to brief.

Crowded, Commoditised Market

Every city has hundreds of agencies making the same promises. Standing out required a sharper value story.

No One-Size-Fits-All Pitch

CMOs, brand managers, and in-house creative leads each have different priorities and needed different messages.

Full Performance Metrics

Program Actuals - 12 Months

Meetings Delivered (SQMs)

51

Opportunities Created

33 SQLs

New Enterprise Customers

9

Opportunity-to-Close Rate

27%

Overall Close Rate

18%

Monthly Meeting Velocity

4.3 / mo

Average Deal Size

$38K

Enterprise ICP ($500M+ AUM)

71%

"Our buyers don’t respond to generic pitches — they need to know you understand brand, creative culture, and what a misaligned campaign costs. FunnL built campaigns that spoke our language. 51 meetings, $2.1M in pipeline, and 9 new logos speaks for itself."

VP OF SALES - LEADING CREATIVE & BRAND MARKETING AGENCY

Program Outcomes

What moved, what scaled, and what validated the motion

Monthly meeting velocity
KEY HIGHLIGHT S

Pipeline Created

Mtg-to-Opp Rate

New Enterprise Logos

Enterprise ICP ($500M+)

Conversion Flow

550+

Accounts

Targeted

96%

Valid

Valid

51

Meetings

SQMs

68%

Conv.

Conv.

33

Opps

SQLs

27%

Opp-to-close rate

18%

Overall close rate

9

Enterprise customers

Conclusion

FunnL built the creative-enterprise motion from scratch, validated the brand-marketing ICP, and turned consistent meeting volume into real pipeline and closed revenue.

  • 64% meeting-to-opportunity conversion validated the persona-driven, brand-aware messaging.
  • 9 closed enterprise logos at $38K average deal size proved the multi-stakeholder approach scaled.
  • $2.1M in pipeline across 33 opportunities created a repeatable base for creative enterprise expansion.

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